![]() I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs. While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely. and in that case, you paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it. OK, thanks - then it's probably still under the original HP one-year warranty. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Choose to keep your files and apps, just your files or to keep. Go to Troubleshoot - Advanced Options - Reset this PC. Your PC will boot into the Windows Recovery Environment. ![]() Printing Errors or Lights & Stuck Print Jobs After resetting your device your device will ask you to verify the old google account. If that reset rolls back, you can start another reset if you wish, try this method: Click the power button on your start button.Notebook Hardware and Upgrade Questions.
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